Phronesis Global Academy
1. Introduction
Phronesis Global Academy is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and online learning platform.
By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Contact details
- Account login information
- Course enrolment and progress data
- Payment and billing information (processed securely by third-party providers)
- Communications you send to us
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide access to courses and learning materials
- Process payments and issue certificates
- Communicate important updates and support information
- Improve our platform, services, and user experience
- Meet legal and regulatory requirements
4. Lawful Basis for Processing
We process personal data based on one or more of the following:
- Your consent
- Performance of a contract (course enrolment)
- Legal obligations
- Legitimate interests in improving our services
5. Data Sharing and Third Parties
We do not sell or rent your personal data. We may share information with trusted third-party service providers, such as:
- Payment processors
- Learning management system providers
- Email and communication services
All third parties are required to handle your data securely and in accordance with data protection laws.
6. Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Your data is stored securely and accessed only by authorised personnel.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, regulatory, and reporting requirements.
8. Your Rights
Depending on applicable data protection laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
Requests can be made by contacting us using the details below.
9. Cookies and Tracking
Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.
10. International Data Transfers
Where applicable, your data may be processed or stored outside your country of residence. We ensure appropriate safeguards are in place to protect your information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us through our official communication channels.
